Event-based venues differ from standard commercial settings in that they’re built to accommodate large amounts of people for short periods of time. Venues like concert halls and sports stadiums require a rapid turnaround in order to keep customers happy and to ensure all-round efficiency – sports and music fans don’t want to have to miss out on the action by waiting 20 minutes for a hot dog or a beer, and vendors want to be able to sell as much product as possible in order to maximize profits.
Perhaps one of the easiest ways to streamline the flow of people during these sorts of environments is to make use of a touch screen kiosk. A touch kiosk helps operators put their customers first with interactive software, allowing them to quickly and easily place orders in a concise, easy to understand manner.
Faster service speeds
Concessions stands can improve the speed of service with touch screen point of sale kiosks because there are few buttons and items are easy to find. By taking just seconds off a transaction, customer satisfaction levels increase dramatically.
Increased service areas
Because touch kiosks don’t take up a lot of space, this allows vendors at concerts, sports or corporate events to utilize counter space to display more products.
Interactive display units are easy to clean – most systems can be quickly wiped down in comparison to clunky button terminals which can take much longer to prepare for the next use. Furthermore, a touch screen kiosk is more durable – spillages and accidents can be simply wiped or brushed aside, unlike traditional point of sale systems.
Simpler to train employees
Because the interactive software used in touch kiosks is simple to understand with plenty of visual cues, vendors can expect to cut down on training times thereby saving money. When employees are in training, they simply aren’t generating profits – the less time it takes to train an employee, the greater the return on investment.
With all this in mind, it’s safe to say that interactive displays make much more sense in busy commercial environments – the future is now; the future is touchscreen.